Returns & Refunds
If you are dissatisfied with a product or order please contact us within 14 days of delivery. In case of damage during delivery, please provide photographic evidence.
Conditions of return:
Buyers are responsible for shipping costs on returned items. Returned items must be unused and in good condition. Returned items must be dispatched within 30 days of delivery.
Some items are ineligible for returns or refunds including:
Customized products
Digital downloads
Workshops (see full details below)
Workshops
In the case of single day events:
Full payment for single day events is required to secure your spot.
Workshop purchases are refundable, minus 30% processing fee, up to 14 days prior to the event.
Workshops are non-refundable less the 14 days prior to or after the event.
Our outdoor workshops are rain or shine events, however in the case of extreme weather they may be moved to the stated rain date. In the case that a workshop is rescheduled due to extreme weather and you are unable to attend the rescheduled event, you may transfer your payment to another workshop date, OR a refund of the deposit will be issued upon request within 24 hours of postponement. ‘Extreme weather’ is determined at the discretion of the workshop host or if an official weather warning has been issued by a local weather station.
Appointments & Cancellations
Preparing for our appointments requires work time before and after we meet. To ensure everyone’s time and energy is valued and compensated accordingly, our cancellation policy is as follows:
Cancel or reschedule 48+ hours before appointment, no fee.
Cancel between 12-48 hours, subject to a fee of 30% of the cost of appointment (excluding coupons or discounts).
Cancel 12 hours or less before appointment, or no-shows, subject to full cost of appointment (excluding coupons or discounts).
Cancellations must be completed through our scheduling portal or by email to megan@wildmedicinals.ca.
Emergency situations are exempt from this policy and extenuating/unforeseeable circumstances will be discussed on a case by case basis.
Because our sessions are conducted virtually and technological issues may occur, in these cases telephone consults will be held if possible.
In the case of rescheduling and prepaid appointments, all appointments must be booked/rescheduled within 90 days of original payment date.
The Herbal Apothecary Course Policies
Payment
Tuition costs for the course is 2399$.
2025 Payment Deadline: March 15th, 2025.
EARLY BIRD POLICIES
Early Bird tuition for the course is 2150$.
Early Bird tuition costs must be paid in full by January 31st, 2025.
Payment Plans
Tuition may be broken up into instalments, provided the balance is paid in full by tuition cut off date.
Please reach out to me directly to arrange a payment plan.
Withdrawals & Refunds:
There is a strict refund/withdrawal policy as space is very limited for the course.
Withdrawal from the course prior to 14 days before the first class will be eligible for a refund minus 20% of tuition fee ($430).
Refunds will not be issued for withdrawals that occur 0-13 days before the first class.
Refunds will not be issued for missed classes or mid-session withdrawals.
Emergency situations or unforeseen issues which compromise your ability to continue with the course may be eligible for a partial refund and will be discussed together on a case by case basis.
Missed Classes
It is expected that you attend every class in its entirety. If a class is missed due to emergency circumstances, a make-up class the following session or year may be available on a case by case basis but is not guaranteed.
If for some unforeseeable reason a class needs to be cancelled, all attempts will be made to reschedule for a time that works for all students. If a suitable time can not be arranged, prorated refunds for the missed class time will be issued.
Certificate of Completion
A certificate of completion will be issued upon completion of the course.